FAQs
Have questions? Check here! Don’t see your answer? Shoot us an email at vitromancyart@gmail.com
Q - I have multiple people in my group. How do I sign up for a class for all of us?
A - Each time slot is for 1 person, so book a separate class for each person in your party who will be making a project!
A - The glass takes roughly 2 hours to cool. There are many places to visit around Lakewood if you want to wait, or you can come back another day.
We can hold student pieces for a max of 2 months
Q - How long do I wait before I can pick up my piece?
A - Absolutely! We do have a table you can set a small number of drinks and snacks on. If you plan on bringing a lot, let us know ahead of time so we can set up an extra table for you.
Q - Can we bring our own food and drinks?
Q - How many people can be in our group?
A - Our space can comfortably accommodate 10 guests at a time.
A - Guests get to choose up to 3 colors for the piece they create. The add-on allows you to swap out one of those standard colors for one of the specialty colors. If you want to swap out multiple colors, we can take care of the difference on the day of the workshop. Color options will vary, but see below for our current options.
Q - How does the “Upgrade 1 Color” add-on work?
Q - What colors are included in the cost vs. the specialty colors?
A - Our color options are subject to change, but as of 10/7/25, we have about 12 colors or color-mixes included such as: red, orange, yellow, green, blue, white, amber, black, grey, everything mix, pastel mix, purple mix, and holiday mix. Specialty colors are when the ingredients cost more to make the color (pink glass is made with gold!). Adding an upgrade color to your order means you get to add one specialty color to your piece in place of one of our standard colors. Our current specialty colors include glow-in-the-dark, pink, purple, and sparkly gold.
Q - I can no longer attend. What are my options?
A - So sorry to hear you won’t be able to make it! Per our cancellation policy, if you give us at least 48 hours notice via email or text message, you will be given a credit for the dollar amount of the class(es) you signed up for. This credit may be applied to future classes with us or go towards a purchase from our gallery. If you are sick or have an emergency, please reach out and let us know so we can work to reschedule your appointment. Credit is not given to No Call/No Shows.